Overview
Our trained teams manage complete lifecycle communication — from First pitch to final payment.
Aabasoft’s Lead Generation & Revenue Recovery service bridges the gap between marketing intent and actual sales. We reach, qualify and nurture prospects, then ensure every customer commitment translates into realized revenue. We combine human skill with technology for data-driven calling, CRM integration & daily performance visibility.
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Lead qualification & warm calling for BFSI, real estate, education & retail
Targeted lead qualification and warm calling services designed to improve conversion opportunities across BFSI, retail, education, and real estate sectors.
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Soft & Hard bucket recovery (0 to NPA) for banks and NBFCs.
Structured collections and recovery support services for banks and NBFCs, covering early-stage follow-ups through NPA recovery processes.
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Appointment setting & follow-ups for sales teams.
Appointment coordination and sales follow-up services that help teams maintain consistent customer engagement and pipeline activity.
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End-to-end customer re-engagement & retention campaigns.
Customer retention and re-engagement campaigns focused on improving loyalty, reducing churn, and strengthening long-term customer relationships.
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Campaign performance tracking & reporting.
Detailed campaign monitoring and reporting solutions that provide visibility into outreach performance, engagement, and operational outcomes.
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Dedicated outbound support teams.
Scalable outbound support teams customized to align with business objectives, communication workflows, and customer engagement strategies.
02. Sectors
Sectors That We Serve
We support customer experience operations across multiple industries:
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BFSI – Banks & NBFCs
EMI reminders, welcome & retention calls, bucket-wise recovery (0 to NPA), loan cross-selling & renewal leads.
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Fintech & Digital Lenders
Repayment assistance, customer education, credit activation, merchant on-boarding.
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Real Estate and Property Sales
Project inquiry follow-ups, site visit booking, lead qualification, CRM tracking.
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Retail & E-Commerce
Abandoned cart recovery, product promotions, renewal plans.
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Telecom & Subscription Service
Plan renewals, billing reminders, churn management .
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Education & EdTech
Admission lead calls, counselling follow-ups, fee reminder support.
Our Features
98% Customer Reach & Engagement
End-to-End
Key Growth Areas
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End-to-End Lead Lifecycle Management
From prospecting to qualification, handoff and conversion — with real-time CRM updates.
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BFSI-Grade Collections Infrastructure
Predictive dialers, auto callbacks & secure data handling as per RBI and client compliance.
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Multi-Stage Recovery Framework
0 Bucket, D+30, D+60, D+90, NPA — specialized agents and scripts for each stage.
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Revenue Assurance Team
Dedicated QA and Audit unit to track PTP to Payment conversion daily.
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Omni-Channel Reach
Voice, SMS, WhatsApp, email and chat campaigns integrated for higher reach & response.
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Scalable Delivery Model
Ability to ramp from 20 agents to 500 within weeks across Kochi and Mumbai facilities.
04. Testimonials
Trusted By 10,000+ Happy Customers
04. Testimonials
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Heads-Collection
- Leading NBFC
Aabasoft’s team helped us recover outstandings worth crores in less than a quarter. Their bucket-wise approach and quality audits gave us unmatched control and transparency.
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Sales Director
- Real Estate Group
Within two months, our lead conversion rate increased by 47%. Aabasoft’s CRM-linked follow-ups made the difference.
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Fintech
- Client
They understand collections compliance like a bank and customer empathy like a startup — a rare balance.
05. Case Studies
We provide a comprehensive range of BPO solutions tailored business
06. Our Offerings
What Includes:
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Lead Sourcing & Qualification Calls
Targeted lead sourcing and qualification services focused on identifying high-potential prospects and improving conversion opportunities.
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CRM Integration & Lead Nurturing Workflow
Structured CRM integration and lead nurturing workflows that support organized engagement and long-term customer relationship management.
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Appointment Fixing & Sales Follow-up Campaigns
Appointment scheduling and sales follow-up campaigns designed to improve customer engagement and sales pipeline continuity.
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0–90 Day Soft Bucket Collections
Early-stage collections support focused on timely follow-ups, payment reminders, and customer-friendly recovery communication.
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NPA & Hard Bucket Tele-Collections Support
Structured tele-collections services for NPA and hard bucket accounts with compliance-focused recovery workflows.
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PTP Follow-up and Payment Confirmation Calls
Promise-to-pay tracking and payment confirmation support services that help improve recovery consistency and reporting accuracy.
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Revenue Assurance Analytics and MIS Reports
Detailed revenue analytics and MIS reporting solutions that provide operational visibility and performance-driven insights.
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Skip Tracing & Field Coordination Support
Skip tracing assistance and field coordination support for improving customer reachability and recovery operations.
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Retention & Reactivation Campaigns
Customer retention and reactivation campaigns designed to rebuild engagement and improve long-term customer value.
